One of the defining features of Demand-Responsive Transport (DRT) is the concept of Flexible Stops. Pick-up and drop-off points that don’t require physical infrastructure. These dynamic, map-based locations allow operators to bring transit access closer to users, without the cost and rigidity of building permanent bus stops.
But beyond flexibility, those stops are rapidly becoming a tool for equity and precision planning. They are transforming the way accessibility is defined and delivered across geographies.
Traditional transport often leaves out those living just beyond the 400m “acceptable” walking radius. With flexible stops, Shotl enables transit to be available within a few minutes’ walk of almost any residence or facility.
Whether serving low-density suburban neighborhoods, industrial estates, or steep hilltop streets, flexible stops allow the system to adapt to real-world needs—not the other way around.
Flexible bus stops are not random GPS points. They are configured according to multiple criteria:
Shotl's platform supports the import of custom maps and routing logic, allowing for stops to be placed only on permitted roads, avoiding narrow alleys or private zones.
Unlike fixed infrastructure, those stops can be edited or moved at any time. This allows cities to:
This flexibility creates a living transit system that evolves with the city itself.
Every stop becomes a data point. Over time, operators can analyze which stops generate the most requests, which are consistently underused, and how stop usage varies by time of day or user group. This insight supports more effective planning and budgeting.
Flexible stops are more than a technical convenience—they are a new language for urban accessibility. By placing service where people are, not just where it’s been before, they help make transport more inclusive, efficient, and user-centric.
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