A New Way of Employee Mobility at Munich Airport
Launched in October 2019, Munich Airport's ShuttleMe, an on-demand shuttle for employees built on Shotl's platform, took the place of underused department cars on the airport site. In its first two months, weekly rides almost tripled.
In October 2019, Munich Airport rolled out its new corporate shuttle service ShuttleMe which is based on Shotl’s on-demand mobility platform. This service represented a new and improved way for employees to move between multiple spaces at the airport site.
Previously, employees had to rely on department vehicles to get to and from meetings within the airport’s grounds. This was both unsustainable and costly (as vehicles were often underutilized). By offering a shared on-demand alternative throughout the site, Munich Airport introduced an innovative and efficient service for its employees, provided at no additional cost.
The drivers behind the wheel of the ShuttleMe service were all former baggage handlers with health issues (due to their previous physical work). The service used three on-demand shuttles to transport employees around the 8km² site. With operating hours from Monday to Friday; early morning until late afternoon, the shuttle covered the span of a typical working day.
The service was quickly adopted by employees: Within only two months the number of rides per week increased from 169 to 498, an increase of almost 195 percent.
This project showed that shared on-demand shuttles on airport sites decrease car-dependency and improve sustainability. At the same time, each shared ride is a great opportunity to meet and get to know colleagues who might even be heading to the same meeting.
