Operations Dashboard
The whole service, live on one screen
Supervise the live service, intervene when reality changes and keep the day on plan — without radio calls.
The solution
The control room, in a browser tab
Open any trip for its full timeline: request, confirmation, pick-up deviation, boarding and drop-off.
Pick origin and destination, now or later. The system offers a pick-up time and vehicle; one click confirms.
Close stops on a schedule for markets or roadworks, set hours with holiday exceptions, and plan driver breaks into dispatch.
Passengers, waiting times, detours and delays, plus top stops, origin–destination flows and booking channels.
Open any trip for its full timeline: request, confirmation, pick-up deviation, boarding and drop-off.
Pick origin and destination, now or later. The system offers a pick-up time and vehicle; one click confirms.
Close stops on a schedule for markets or roadworks, set hours with holiday exceptions, and plan driver breaks into dispatch.
Passengers, waiting times, detours and delays, plus top stops, origin–destination flows and booking channels.
Built into the dashboard
Everything an operator needs, in one control room
Zones, schedules, live operations and reporting sit in the same dashboard, and every rule is set per service.
- Zones and stops on your mapDraw overlapping zones, import the stops you already maintain and mix physical and virtual stops. Existing bus stops can be given priority.
- Decide which journeys it takesGroup stops into subzones and permit or block travel between them, so the service feeds your fixed network instead of competing with it.
- Hours that follow demandSet service hours per vehicle and per weekday, with ride-now, advance bookings or both in each band. Holidays are set once as exceptions.
- Live KPIs and reportsRidership, waits, punctuality and cost per trip — per zone, per vehicle, per hour — exportable for funders and boards.
- Every change reaches the driverShifts, breaks, changeovers and new trips arrive in the Driver App as the next task.Driver App
- Every rule reaches the riderBooking horizons, cancellation rules and subzone colours show up in the Passenger App as they are set.Passenger App
FAQ
The questions we hear most
Can we take bookings by phone?
Yes. Dispatchers create and manage bookings on behalf of riders directly from the dashboard, in the same queue as app and web bookings.
Can one team run several zones or services?
Yes. Several operating areas can run side by side and overlap, and they are monitored and dispatched from the same screen.
How do we change zones, stops or hours?
From the dashboard, without redeploying. Stops can be created, edited, activated and deactivated, and service hours are amended in blocks on one page.
How are holidays and reduced days handled?
As exceptions to the general schedule — no service, or a limited service for some or all vehicles. The normal week stays intact and returns automatically.
What kinds of alerts does it raise?
Delays, no-shows and idle vehicles are flagged while there is still time to act, before riders feel them.
What can we report to funders and boards?
Ridership, waits, travel times, punctuality and cost per trip — per zone, per vehicle and per hour — with exports for the tools your stakeholders already use.
