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Fixed route

A fixed line riders can see coming

The route and every stop stay the same. Riders follow the bus live and know when it reaches their stop — and, if you switch bookings on, reserve a seat minutes before it arrives.

Illustration of a city bus pulling into a fixed stop where three riders wait at the shelter, next to the route map

Does this sound familiar?

Four problems transport planners keep running into

Fixed lines are predictable by design. The trouble is everything around the timetable.

  1. 01“Nobody knows when the bus will come”Riders wait at the stop with no idea whether the bus is two minutes away or twenty.Live arrival times in the app
  2. 02“Two stops are closed on Saturday”Roadworks or an event close part of the route, and riders turn up at a stop no bus will reach.Exceptions set once, riders redirected
  3. 03“This shuttle is only for our guests”A dedicated group needs its own runs on a shared fleet, without opening them to everyone.Access codes for dedicated groups
  4. 04“Booking ahead puts riders off”Long advance-booking windows make a scheduled line feel like paperwork.Cut-off set per service, down to minutes

The answer

Every stop served, with or without a booking

A fixed line follows its route and serves every stop on it, on every run. That is what sets it apart from a dynamic bus line, which adds or skips stops on request.

On top of that route you choose how riders use it: follow the bus live and simply board, or book a seat on a run — which also tells you who travels, when and between which stops.

Set it up your way

  • Information onlyRiders see the route and how many minutes until the bus reaches their stop. No booking, and the Driver App works as navigation for the driver.
  • With bookingsRiders book a seat on a run. Drivers confirm pickups and drop-offs in the Driver App, and the operator sees whether each run keeps time with each request.
  • Live controlFollow every bus on its route from the dashboard, change service hours and stops, and close a stop for a day with riders sent to the nearest one.

How it works

How the service actually runs

The route and the stops are fixed. What the platform adds is live information for riders, a guided run for the driver and supervision for the operator.

Rider follows the bus, or books a seatInformation only: the route and minutes to arrival, no booking. With bookings: a seat on a run, by app, web or phone, as late as the cut-off you set.
The passenger app showing the service zone, virtual stops and a trip being booked from C/ Wayfinder 42 to C/ Better Way 28
Driver is guidedThe Driver App shows the route and every stop. With bookings it also lists who to pick up and drop off at each stop, by booking code.
Driver App: turn-by-turn navigation beside the next pick-up
Operator supervises every runEvery bus on its route, live, on the Operations Dashboard. Change hours and stops, close a stop for a day, and see whether each run keeps time against each request.
Operations Dashboard live map with vehicles, routes and the vehicle side panel
Operator reportsPunctuality, load and bookings per line and stop; most requested stops, no-shows and km produced. Daily, weekly or monthly, with CSV export.
Data and analytics: passengers, pooling, waiting times, demand by hour and requests by day

FAQ

The questions we hear most

How is a fixed route different from a dynamic bus line?

A fixed route serves every stop on its line, on every run. A dynamic bus line keeps a core route but adds or skips stops depending on requests.

Do riders have to book?

No. A line can run as information only: riders follow the bus live and see how many minutes until it reaches their stop. Bookings are an option you switch on per service.

Can a run go out only when someone has booked?

Yes. With bookings on, a line can be set so a run operates only if there is at least one booking before the cut-off. It suits evenings, holidays and low-density outskirts, where a timetable would otherwise run empty.

How late can riders book a seat?

The cut-off is set per service. It can be short enough that booking feels close to riding now, or longer where runs need to be confirmed ahead; we agree the window with you at set-up.

What do bookings add for the operator?

Data on who travels, when and between which stops: pickup and drop-off times, waits, deviations and detours, and the most requested stops for pickups and drop-offs. It is what you use to tune the service.

Does it work with the lines we already run?

Yes. Existing lines load into the platform from GTFS, so static and live updates stay in step with the rest of the network, and riders see one timetable.

Can a line serve only a specific group?

Yes. Riders with an access code see runs or stops that regular users don’t, so a dedicated group can share the fleet without opening the service to everyone.

Flexible transport for your area

See a fixed-route service like yours in a 30-minute demo.