Explainers, field notes and results from the people who plan, launch and run demand-responsive transport services.
A practical guide for public authorities on procuring DRT software, covering tender models, booking channels, KPIs, data ownership, integrations, accessibility, implementation and provider evaluation.
The future of urban transport is multimodal. As cities evolve, commuters are no longer relying on a single mode to reach their destination. They use a mix of bus, train, bike-share, and increasingly, on-demand services.
Shotl integrates its API with LINE in Taiwan, bringing on-demand mobility into users’ everyday conversations. A seamless, intuitive way to request rides, right where people already are. Discover how mobility becomes truly accessible.
Although many DRT systems are app-only, Shotl enables seamless call center integration. Agents can easily book and manage rides, ensuring accessible, inclusive, and efficient service for all users.
As cities look for practical ways to cut transport emissions, Demand-Responsive Transport (DRT)—often described as on-demand or flexible shared mobility—is gaining attention as a useful complement to traditional public transport.
Introducing Intermodality, Shotl’s new feature that seamlessly integrates DRT and public transport through real-time, dual-engine optimization. It enables smarter, flexible, and fully connected journeys for both operators and passengers.
In Tainan, Shotl fits into everyday life: office hops, school runs, student commutes, and HSR connections. With Itochu Techno-Solutions and city support, on-demand rides save time, add predictability, and reduce car use in any weather.
Mobility is a right, not a privilege. DRT promotes equity for the elderly, reduced-mobility users, digitally excluded, and remote areas. Shotl enables inclusive design: multi-channel booking (app, phone with human support, in-person, outreach) plus accessible vehicles and door-to-door service.
Ferran Carril explains how Shotl’s backend stays robust: isolating dependencies, prioritizing essentials, feature flags, autoscaling, and resource buffers to keep ETAs reliable under spikes.
Newsroom
Announcements, launch events and milestones live in the newsroom.
Planning decisions, launch lessons and results from real deployments — written for the people who run services.
