Explainers, field notes and results from the people who plan, launch and run demand-responsive transport services.
Splitting a DRT service into operational subzones prevents demand spikes from monopolizing the fleet, improving response times, easing dispatch, and letting Shotl's platform complement fixed transit instead of competing with it.
A practical guide for public authorities on procuring DRT software, covering tender models, booking channels, KPIs, data ownership, integrations, accessibility, implementation and provider evaluation.
DRT success goes beyond ridership: track wait time, booking success, occupancy, pooling, cancellations, NPS, equity/coverage, cost per trip and on-time performance to steer reliable growth.
Building lasting user trust in Demand-Responsive Transport goes beyond technology: real-time transparency, frictionless UX, consistent performance, clear communication and human support are what turn first-time riders into loyal daily passengers.
One of the greatest strengths of Demand-Responsive Transport (DRT) is its adaptability. Unlike fixed-line services, DRT operations can be adjusted quickly in response to external factors—making them ideal for seasonal mobility planning.
Urban spaces have traditionally prioritized cars. However, a shift is underway towards designing cities that place people, not cars, at the center of urban planning.
Purchasing mobility tech solutions from external providers may seem like a convenient option, but it often comes with limitations and long-term costs that can hinder a city's unique development and growth.
Launching a new demand-responsive transit (DRT) system is a big investment, so it’s important to get it right. We take a look at the critical conditions and elements that need to be in place to ensure success.
We chat with Adrià Ramirez Papell, Mobility Project Manager at Shotl, to get his insights into how to ensure maximum uptake of demand-responsive transit (DRT) among a user group traditionally considered challenging: the elderly.
Newsroom
Announcements, launch events and milestones live in the newsroom.
Planning decisions, launch lessons and results from real deployments — written for the people who run services.
